This particular client was based in North West England and was actually an extremely successful lighting manufacturer. They came to Tentacle Solutions because they needed a system that allowed all aspects of the business to operate under one comprehensive system, thus making organization and coordination a whole lot easier. The client had extensively researched all of the available off the shelf packages that boasted to offer such a system but they ultimately all failed to cover every aspect of the manufacturing business.
Unlike other systems that have one or maybe two functions, this system had to take care of everything the business needed to do in order to function. This included maintaining the level of stock, the number of sales and the level of production, thus it allowed feedback to be given at all stages of the process. Tentacle Solutions realised that the client needed a system where communication was king, and thus meant to rule over all of the other elements of the business if it was to be a success. All departments needed to use one system, on which they could find any and all information that they needed. This meant that the information could be easily obtained without phoning/emailing or shouting to someone. As such, it saves a lot of time and effort!
We visited the client over 12 times over a period of 11 months. During each and every visit, we were able to concentrate on the separate parts of the manufacturing process so that we gained a working knowledge of the manufacturing industry and the clients’ premises so we knew exactly what was involved. This enabled us to produce a much more comprehensive .NET software system than we would otherwise have been able to do.